About Me
I am a technologist that is passionate about creatively solving complex problems by bringing people, ideas, and technologies together. This could mean taking complex information to create a simple product for a user to delving deep into a process to fully understand it and transform it for the better. I am a user experience leader that is passionate about creatively solving complex problems by bringing people, ideas, and technologies together. This could mean taking complex information to create a simple product for a user to delving deep into a process to fully understand it and transform it for the better. My passion and constant drive to learn have given me exposure to diverse cultures that allow me to understand different points of view, to take the complex and make it simple, and to do work that has lasting and significant impact. My specialties: -Building new UX research functions -Leading UX research functions and teams -Conducting generative and evaluative user research -Conducting qualitative and quantitate data analysis -Facilitating the Design Thinking for problem solving -UX research strategy -Service design development -Innovation management -Governance and program management
My Skills
- Design Thinking
- Service Design
- User Experience
- User Research
My Career
- UX Research ManagerViasat Inc.January 2022Current
- Lead UX ResearcherInteros IncJanuary 2021 - November 2021
- Usability & Customer Experience ArchitectATCCAugust 2020 - January 2021
- Senior Manager; UX Researcher & StrategistCapital OneJanuary 2018 - March 2020
- Global Information Security Specialist, VPBank of AmericaAugust 2014 - February 2016
My Education
- North Carolina State UniversityDual Master's Degree, Global Innovation ManagementGraduated 2014
- IAE FRANCE - Écoles Universitaires de ManagementDual Master's Degree, Global Innovation ManagementGraduated 2014
- Zhejiang UniversityGlobal Innovation Management Study AbroadGraduated 2014
- University of North Carolina at CharlotteBA, Computer ScienceGraduated 2009
- Universidad de CantabriaStudy AbroadGraduated 2008
My Details
Country
- United States
Languages
- English
- Spanish
Years of Experience
- 15+ years
Timezone
- Eastern Standard Time
Member Since
- November 2, 2020