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Brian TannerHe/Him

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Service Design Director @ Pegasystems

About Me

I enjoy leading the exploration of new ideas by conducting research to gain knowledge and solve problems. I have a specific passion for empathizing with each and every touchpoint along the user/customer journey in order to orchestrate strategies that align business operations & goals with user behaviors. I love to teach what I know, share my experiences, and most of all –collaborate with others who have various perspectives on how to solve problems Specialties: Service Design, Interaction Design, User Experience Design, Information Architecture, Numerical Reasoning, Idea Generation, Visual Comparison Ninja, Systems Thinker, cool dude 😎

My Skills

  • Design Thinking
  • Graphic Design
  • User Experience
  • User Interface
  • Web Design

My Career

  • Service Design DirectorPegasystemsJanuary 2021
    Current
  • Design Educator + Career CoachChegg IncFebruary 2019 - December 2021
  • Lead Product Designer/Team LeadEpiqAugust 2019 - December 2020
  • Senior Design ConsultantCantinaNovember 2018 - July 2019
  • Lead UX ArchitectPegasystemsOctober 2016 - September 2018

My Education

  • Lesley UniversityB.F.A., Graphic DesignGraduated 2004
  • Massachusetts College of Art and DesignPre-College Studio Certificate, Graphic DesignGraduated 1999
  • The New England Institute of ArtWeb Site Development Certificate, Web DevelopmentGraduated 2009
  • The New England Institute of ArtAdvanced Web Site Development Certificate, Web DevelopmentGraduated 2010
  • ThinkfulEngineering Immersion Program, Web Development

My Details

Country

  • United States

Languages

  • English

Years of Experience

  • 5-10 years

Timezone

  • Pacific Daylight Time

Member Since

  • September 5, 2017