Daria AspenShe/Her

About Me

I design services that bridge the physical and digital realms! Particularly fond of designing for behaviour change, especially within complex systems. Eternally questioning, optimistic, and collaborative Service Design & User Research professional exploring complex systems and creating thoughtful experiences. I have 8 years of experience across Service Design, Design Strategy and UX Research roles across the public sector, fin-tech and education industries. I reimagine services with a deep focus on the needs, motivations and behaviours of people who use them, making envisioned futures tangible and connected to the wider business strategy.

My Skills

• Design Strategy
• Interaction Design
• Service Design
• User Experience
• User Research

My Career

• Lead User Experience ResearcherJLL TechnologiesNovember 2021
  Current
• Service Design LeadPearsonFebruary 2021 - October 2021
• Service DesignerdxwApril 2019 - March 2020
• Design StrategistCapital OneJuly 2018 - April 2019
• Service DesignerCapital OneJuly 2017 - July 2018
• Design Strategy industrial placementCapital OneJanuary 2017 - June 2017
• Service Design InternTata Consultancy ServicesJuly 2016 - September 2016

My Education

• Royal College of ArtMaster’s Degree, MA Service DesignGraduated 2017
• Ravensbourne University LondonBachelor of Arts (BA), Product Design
• Coopers' Company & Coborn SchoolActivities and societies: Mentor for Design & Technology students, Chair of School Council

My Details