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Feridoon MalekzadehHe/Him

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Senior UX Strategist for AI and Agentic Experiences @ ServiceNow

Details confirmed current August 2026

feridoon.malekzadeh.net

About Me

Being a designer, thinker, and tinkerer allows me to apply my childhood passions to my work. It’s who I’ve always been. It is mine why. ▪️ User experience and product executive with 25+ years of experience in designing and developing successful software applications for all platforms ▪️ Strong entrepreneurial drive: co-founded two startups with an emphasis on disrupting established business models in e-commerce and consumer electronics (IoT - Internet of Things) ▪️ Recognized as an innovator, creative thinker, and evangelist for software design and user interface engineering, with a strong appreciation for the growing role that experience design will have in the next generation of products for industry-leading companies like Samsung, Microsoft, T-Mobile, and Vodafone ▪️ Proven track record for significantly improving a company’s products resulting in a measurable and dramatic increase in engagement, usage, and product revenue ▪️ Experienced in all phases of multidisciplinary design as practitioner and manager ▪️ Skilled at competitive analysis, user flows, site maps, wireframes, visual mockups, video, usability studies, style guides, design principles, prototyping, and functional specifications ▪️ Special expertise in digital transformation, product strategy, product roadmaps, user experience design, user interface engineering, and creative thinking ▪️ Focus on results, balancing innovation and creativity with practical considerations SPECIALTIES ✔ User Experience Design ✔ Product Strategy, product management, roadmaps, feature prioritization ✔ Product Innovation and Outside-The-Box Thinking ✔ Leadership / Mentorship / Communication / Building Design Teams / Management ✔ User Experience Design for Lean/Agile Development ✔ Inclusive, diverse mindset

My Skills

  • Architecture
  • Career Advice
  • Creative Direction
  • Product Development Process
  • User Experience

My Career

  • Senior UX Strategist for AI and Agentic ExperiencesServiceNowFebruary 2025
    Current
  • Vice President of Experience Design Smartsheet August 2020 - August 2022
  • Associate Vice President of Design AT&TJune 2019 - July 2020
  • Head of Design HelmApril 2017 - June 2019
  • Product Design and User Experience Consultant Feridoon Malekzadeh-
  • Fractional Head of DesignFeridoon MalekzadehSeptember 2022 - January 2023

My Education

  • SAE Institute UKMultimedia Producer, Screen-based digital media (internet, PC, etc.) and interaction design.
  • UC IrvineBA, Humanities / English Literature

My Details

Country

  • United States

Languages

  • German
  • English

Years of Experience

  • 15+ years

Timezone

  • Pacific Standard Time

Member Since

  • June 1, 2020