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Meet

Joy LiuShe/Her

Verified Mentor

Senior Design Manager @ ServiceNow

Details confirmed current August 2026

joy-liu.com

About Me

I'm a Senior Design Manager at ServiceNow where I bring consumer-grade experience to enterprise products. I have been in the industry for more than 10 years, with most of it being an individual contributor. Collaboration is my jam. If I'm not designing, you'll find me brainstorming with people on physical or digital whiteboards. Topics I specialize in: - Career guidance in the design industry - Improving your design skills to become job-ready - Collaborating effectively with non-design peers - UX tools and design processes - Advancing your design career within a company Note: I don’t offer portfolio or resume reviews. I believe mentorship is a two-way conversation and a long-term commitment to growth. Quick advice without deeper context rarely leads to meaningful impact. If you’re seeking one-off portfolio or resume guidance, I recommend finding a mentor who offers this—and be mindful of overpriced services!

My Skills

  • Design Strategy
  • Design Thinking
  • Enterprise Design
  • Interaction Design
  • User Experience

My Career

  • Senior Design ManagerServiceNowJuly 2019
    Current

My Education

  • Harvard Business School OnlineCORe: Credential of ReadinessGraduated 2017
  • ArtCenter College of DesignBachelor of Fine Art with Honors, Graphic Design

My Details

Country

  • United States

Languages

  • English
  • Chinese

Years of Experience

  • 10-15 years

Timezone

  • Pacific Standard Time

Member Since

  • September 26, 2022