About Me
I design AI-powered products that help people work faster, make better decisions, and stay in control of complex workflows. Over the last 10+ years, I've designed enterprise SaaS, healthcare, and consumer products, leading initiatives across AI platforms, customer experience systems, mobile applications, and design systems. My work has contributed to products serving 70K+ monthly active users and delivered measurable improvements in acquisition, engagement, retention, and operational efficiency. Most recently at Nextiva, I designed AI-powered customer support experiences, including XBert AI, NextIQ, TataPlay Agent Assist, and My Hub. My work focused on agentic workflows, AI copilots, conversational experiences, and human-in-the-loop systems that help support teams resolve issues faster while maintaining trust and control. Beyond AI products, I've contributed to scalable design systems, workflow orchestration platforms, onboarding experiences, and analytics-driven product improvements across multiple industries. Areas of focus: • Agentic AI & AI Copilots • Conversational UX & Human-AI Interaction • Enterprise SaaS & Customer Experience Platforms • Product Strategy & Workflow Design • Design Systems • Data-Driven Product Design Tools: Figma • Cursor • Claude • ChatGPT • GitHub Copilot • Adobe CC
My Skills
- AI (Artificial Intelligence)
- Adobe
- Design Process
- Design Systems
- Design Thinking
- Figma
- Product Design
- User Experience
My Career
My Education
My Details
Country
- India
Languages
- English
- Hindi
- Panjabi, Punjabi
Years of Experience
- 3-5 years
Timezone
- India Standard Time
Member Since
- April 10, 2023