Manuela QuaresmaShe/Her

About Me

Researcher with a professional background in Human Factors & Ergonomics, Usability, User Experience (UX), and User-Centered Design (UCD) approach. My professional experience covers both user research and design in physical and digital interface domains. I am passionate about technology and about understanding people. I am a focused and enthusiastic team leader and player who can work with people of different skill sets. Analysis of complex problems and searching for the best solutions that engage user interaction is my skill. Skills & Expertise User research; generative and evaluative research; qualitative and quantitative user studies; lab and field studies; ethnographic based interviews; depth interviews; focus group; contextual inquiry; surveys; task analysis; personas; journey mapping; user scenarios; card sorting; usability testing; heuristic evaluation; analysis of anthropometric data applied to design; service design; co-creation; foresight; prospective analysis; future thinking. #ucd #hcd #uxresearch #humanfactors #ux #userexperience #servicedesign #cx #smartcities #smartmobility #mobility #urbanmobility #futureofmobility #automatedvehicles #ergonomics #design #usability

My Skills

• Design Process
• Interaction Design
• Service Design
• User Experience
• User Research

My Career

• Head of Graduate Program in Service Design - CCECCE - PUC-RioJuly 2019
  Current
• Human Factors & UX ResearcherPontifícia Universidade Católica do Rio de JaneiroJanuary 2013
  Current
• Professor in Interfaces Ergodesign: Usability and Information Architecture Graduate Program - CCECCE - PUC-RioApril 2010 - July 2018
• UX & Usability ConsultantGhante Research, Experience & InnovationJanuary 2013 - December 2014
• Chercheur-EtrangerIFSTTARSeptember 2012 - December 2012

My Education

• Pontifícia Universidade Católica do Rio de JaneiroD.Sc., Design (emphasis in Human Factors/Ergonomics, Usability and HCI)Graduated 2010
• Pontifícia Universidade Católica do Rio de JaneiroM.Sc., Design (emphasis in Human Factors/Ergonomics and Product Design)Graduated 2001
• Centro Universitário da CidadeB.A., Industrial DesignGraduated 1996

My Details