Ren Chang SooHe/Him

About Me

Ren Chang helps leaders create conditions where people say yes to change. He is the Chief Emergence Alchemist at Interlock & Infinity, where he uses participatory methods - Flow Game, Open Space Technology, LEGO® SERIOUS PLAY® - combined with design thinking. He is also a Teaching Lead at IDEO U, helping professionals apply human-centered design to their real-world projects. Previously a coach at HPI d-school Potsdam, co-delivered design thinking bootcamps with Stanford d.school professors, and contributed to the This is Service Design Doing book. His unconventional path - telco engineering to occupational psychology to design thinking to risk innovation - gave him the cross-disciplinary lens to transform risk culture at a regional bank. He led a risk culture transformation across South East Asia - treating culture as a design problem - winning 4 industry awards including Asia Risk Awards. He writes Disney Design Thinking - a newsletter revealing how every Disney story is a design thinking masterclass in disguise.

My Skills

• Design Thinking
• Psychology
• Workshop Facilitation

My Career

• Adjunct Mentor, Design ThinkingINTI UniversityJuly 2026
  Current
• Chief Emergence AlchemistInterlock & InfinityMay 2026
  Current
• Teaching Lead IDEO UAugust 2019
  Current
• Head, Risk Strategy, Innovation & CultureRHB Banking GroupFebruary 2022 - June 2025

My Education

• University of Nottingham Master of Science (MSc), Management PsychologyGraduated 2014
• Universiti Putra MalaysiaBachelor Engineering (BEng), Computer & Communication SystemsGraduated 2006

My Details