Joshua Ndon
Principal UX Design Strategist at Fidelity Investments
- Accessibility
- Career Advice
- Product Design
- Product Management
I am a seasoned Product Designer with 10 years of experience designing digital products, scalable design systems, and user-centered experiences across enterprise technology and financial services. My work sits at the intersection of Product Design, UX Strategy, technology, and emerging AI capabilities. I combine a background in UX Research, Interaction Design, prototyping, and software engineering to create intuitive experiences that solve complex user and business challenges. At Fidelity Investments, I progressed through roles spanning Software Engineer, Senior Product Designer, Principal Product Designer, and Director-level Experience Design. I have designed web and mobile experiences, internal platforms, technology strategy tools, and AI-enabled workflows while partnering with cross-functional teams across product, technology, and business organizations. My expertise includes: • Product Design and UX Strategy • Design Systems and scalable design practices • UX Research and Human-Centered Design • High-fidelity prototyping and interaction design • Mobile and web application experiences • AI Agentic Development and AI-enabled product workflows • Accessibility-focused design and WCAG principles Selected impact: • Designed communication and digital experiences supporting 8,000+ associates across enterprise initiatives. • Created a global internal experience that engaged approximately 2,300 attendees, with 88% of surveyed participants rating it very/extremely valuable. • Redesigned technology health experiences supporting 500+ active users/month and increased usage by 10% over six months. • Redesigned accessibility-focused experiences that increased traffic 137%, from 1,513 page views to 3,587 after launch. I connect with product, design, and technology leaders building scalable digital experiences where thoughtful design, emerging technology, and user needs come together.